This Privacy Policy explains how Xclusivefans (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our platform.

By using Xclusivefans, you consent to the practices described in this Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information

• Name

• Email address

• Date of birth

• Payment information

• Location (city/country)

• Identity verification documents (where required)

1.2 Usage Data

• IP address

• Device information

• Browser type

• Access times

• Pages viewed

• Click and navigation data

 

1.3 Content Data

• Photos, videos, audio, text, and messages uploaded or posted.

 

1.4 Payment Data

Collected via secure third-party processors (e.g., Flutterwave, Paystack, Stripe, etc.). We do NOT store full card details.

2. HOW WE USE YOUR INFORMATION

We use your data to:

• Operate and maintain the platform

• Process payments and payouts

• Verify user identity

• Prevent fraud and illegal activities

• Improve user experience

• Communicate updates and notifications

• Enforce our Terms of Service

 

3. SHARING OF INFORMATION

We may share information with:

• Payment processors for subscription and payout transactions

• Compliance and verification partners (KYC/AML)

• Law enforcement, if legally required

• Service providers who help run platform operations

We never sell your personal information.

 

4. COOKIES & TRACKING

We use cookies to:

• Remember your preferences

• Enable secure login sessions

• Analyze site performance

Users may disable cookies but the platform may function incorrectly.

5. DATA SECURITY

We use:

• Encryption

• Secure servers

• Access control

• Routine audits

However, no system is 100% secure.

 

6. DATA RETENTION

We retain data only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

Users may request deletion of their account.

7. INTERNATIONAL DATA TRANSFERS

If you access the platform from outside our host region, you consent to data transfer according to applicable laws.

 

8. YOUR RIGHTS

Depending on your jurisdiction, you may have rights to:

• Access your data

• Request correction

• Request deletion

• Opt out of communications

 

9. CONTACT

support@xclusivefans.com

www.xclusivefans.com